Privacy Policy

TechDeva provides software for service businesses (clinics, salons, academies): a business dashboard, an AI WhatsApp agent, and tools to publish the business's own posts to Facebook and Instagram. The business that uses TechDeva decides what its customers' data is used for; TechDeva processes it on that business's behalf.

• Account details: the name, email and phone number of the business owner and staff who log in. Passwords are stored only as a one-way hash.
• Business records the business enters: customers, appointments, bills and payments, services and products, stock, expenses, staff and attendance.
• WhatsApp conversations: messages sent to a business's WhatsApp number that its TechDeva agent answers, and the agent's replies, so the business can see and continue them.
• Facebook and Instagram connection: when a business connects its Facebook account, we receive the list of Pages it manages, access tokens for those Pages, the linked Instagram business account (ID and username) and its ad account IDs. We do not receive or store the person's Facebook password.
• Pictures uploaded for posts: stored so Facebook and Instagram can fetch them when the post is published.
• Website forms: the name, business, phone, email and message you send us from the demo or data-deletion forms.

• To publish to a business's own Facebook Page and Instagram account the posts that the business owner has approved, either immediately or at the time they chose. Nothing is posted without that approval.
• To show the business the Pages and Instagram account it connected, and the result of each post.
• To read the business's own ad account performance (spend, leads) and show it in its dashboard.

We do not use Facebook or Instagram data for advertising to anyone else, we do not sell it, and we do not combine one business's data with another's. A business can disconnect Facebook at any time; the stored tokens are then no longer used, and are deleted on request (see below).

• When a business owner connects Google Ads, TechDeva reads that business's own campaign spend, impressions, clicks and conversions, read-only, to show them in its dashboard.
• We do not create, change or pause campaigns, we do not sell this data, and we do not use it for advertising or to train AI models.
• The data is shown only to that business's owner. A business can disconnect Google at any time; its stored Google sign-in is then deleted.

TechDeva's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

• Google (Gemini AI): the text of a conversation or request is sent to Google's AI service to write the agent's reply, a post draft, or Jarvis's spoken answer. Data we receive from Facebook, Instagram or Google Ads is never sent to the AI service.
• Meta (Facebook, Instagram, WhatsApp): posts are published through Meta's API, and WhatsApp messages travel through WhatsApp.
• Our hosting provider, which runs the servers the platform and its database are on.

We do not sell personal data to anyone.

• Each business's data is kept apart at the database level: one business can never read another's records.
• Facebook and Instagram access tokens are stored encrypted.
• Access to the dashboard needs a login; staff accounts cannot see the owner-only pages (money, billing, posting).
• Every important change is recorded in an audit log.

We keep a business's data while its account is open, so the business can use its history. When a business closes its account or asks us to, we delete its data within 30 days, except records we are required by law to keep. Database backups that contain deleted data expire on their normal schedule.

A business owner can edit or remove most records from the dashboard, and can disconnect Facebook, Google and WhatsApp at any time. To have your data deleted, including data we received from Facebook or Google, use the form on our data deletion page. If you are a customer of a business that uses TechDeva, you can also ask that business directly; we will act on its instructions.

TechDeva is a tool for businesses and is not directed at children.

If we change this policy we will update the date at the top of this page. For any privacy question, send us a message through the contact form and write “Privacy” in the message.